Privacy Policy

ResumeMatch Pro Inc. ("we", "us", or "our") operates resumematchpro.ca. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

We collect the following information when you create an account or use our services:

• Your name and email address
• Resume content you upload (PDF or DOCX format)
• Job descriptions you submit for matching and tailoring
• Payment information processed securely through Stripe (we do not store your card details)
• Usage data such as features accessed and credits consumed

2. How We Use Your Information

• To provide AI-powered resume tailoring and job matching services
• To process payments and manage your credit balance
• To send transactional emails (account verification, password reset, notifications)
• To improve our platform and user experience

3. Data Storage and Security

Your resume files are stored securely on Amazon Web Services (AWS S3). Personal information is encrypted in our database using industry-standard encryption. We do not sell your personal data to third parties.

4. Third-Party Services

We use the following third-party services to operate our platform:

• Stripe — payment processing
• Amazon Web Services — file storage
• SendGrid — transactional email delivery
• Anthropic Claude — AI-powered resume analysis and tailoring
• Sentry — error monitoring

5. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at info@resumematchpro.ca.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at info@resumematchpro.ca.

7. Cookies

We use session cookies to keep you logged in. We do not use tracking or advertising cookies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at info@resumematchpro.ca.